Doug Szott
Partner/Project Manager
XXL Engineering Ltd.
#101, 807 Manning Road N.E.
Calgary, AB, T2E 7M8
     
 

XXL Engineering:

"Recently we made the decision to switch from a commercial ISP provider that supplied us with a relatively quick ADSL service, to the Fat Banana broadband system. We are an Engineering Company that deals in Oil & Gas project    engineering with a number of clients located in the downtown core. E-mail and file transfers are the "life blood" of our organization as we move hundreds of messages, many with file attachments, daily to clients and suppliers. These attachments can be everything from 30 page quotes, large AutoCad files or even picture files.

We absolutely demand a system that is "rock solid" and "stable". We are happy to say that Fat Banana has been able to completely meet these requirements with another added bonus. SPEED! Yes, their service is fast, which relates to increased productivity on our end. Expecting this type of service would come as a premium, I was pleasantly surprised to find that the cost difference was more than offset by the benefits. Our IT service personnel were also very happy with the change from a public ISP provider in the terms of security and ease of configuration.

Since our domain hosting was with the commercial provider, we wanted to minimize the downtime in changing from one provider to another. We kept both services operating for a short duration as we were making the transition. As usual there were minor "bugs" that popped up as we were completing the transfer of domain and mail hosting to Fat Banana. The benefit of this exercise was seeing the rapid response we had from the Fat Banana support in solving and eliminating these issues. Everything was "ironed" out in very short order and since the final switch over was completed we have had zero downtime and/or issues surface.

If your company is ready to take the next step in the "connected age", Fat Banana is your bunch. If you want stellar performance and unsurpassed support, talk to the Fat Banana gang."